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07 — Enterprise trust

Trust, stated precisely enough to be useful in a review

Six topics that decide whether a creative pilot is allowed to touch production data. Each carries a procurement note: the question to put in writing, and the answer that should come back.

01

Where the data is processed

ModelArk publishes a European regional endpoint (EU West, Frankfurt) alongside its primary regions. The endpoint exists; the model availability within it does not cover the full catalogue, and availability changes as models are released.

Procurement note
Ask for: the region-by-model table for the exact models in your pilot, in writing, with the date it was last updated. Do not accept a blanket “EU data residency” statement.
Evidence
Documented · BytePlus trust centre and API reference
02

Security posture

BytePlus publishes its certification set: ISO/IEC 27001, 27017, 27018 and 27701, SOC 2, CSA STAR and PCI DSS, with the scope of each certificate stated.

Procurement note
Ask for: the certificate scope documents, not the badge wall. Scope is where procurement questions are actually answered.
Evidence
Documented · trust centre
03

Contracts and transfers

Standard contractual clauses and a data processing agreement form the transfer mechanism; the specific annexes depend on entity, region and data category.

Procurement note
Ask for: the DPA with your entity named, the sub-processor list, and the breach-notification window in days, not adjectives.
Evidence
Documented, with contractual detail to confirm per engagement
04

Data lifecycle

Inputs are transmitted over TLS, logically isolated per project, deleted on request, and retained according to product configuration rather than a single global rule.

Procurement note
Ask for: default retention for generated assets, where intermediate frames live, and how deletion is evidenced.
Evidence
Documented · to be confirmed in writing
05

People, likeness and consent

Seedance 2.x does not accept direct uploads of real human faces as references. Portrait-led work runs through authorised material libraries, and digital doubles require documented rights.

Procurement note
Ask for: the consent workflow for talent, and the audit trail that shows which authorised library an asset came from. In Europe this is the highest-risk item on the page.
Evidence
Documented · BytePlus LAS video generation guide
06

Operational control

Keys are project-scoped, rate limits are published per model, long jobs run asynchronously with callbacks and an execution expiry, and content policy is applied at generation time.

Procurement note
Ask for: quota model, burst behaviour under a launch deadline, and what happens to a job that trips the content filter mid-batch.
Evidence
Documented · API reference

Symmetry test

Three questions to ask any vendor, including this one

If a vendor cannot answer these in a sentence each, the pilot will fail in month two rather than week one.

1. Whose face is in the training and reference set? Likeness is the one asset category a marketing team cannot self-insure. Ask for the authorised library, the consent record and the takedown process.

2. Which model, in which region, at what rate? These three travel together. A model that is available in one region and rate-limited in another is a different product.

3. What does one approved asset cost, all in? Generation cost is the visible part. Reference preparation, human review and continuity repair are the rest of the bill, and they dominate at volume.

On this site, none of these three questions is answered with a number. That is deliberate: the answers depend on your assets, your markets and your approval load.

Start here

Three ways to go deeper, none of them a sales call

If you have ten minutes, take the evidence register. If you have a campaign, take the pilot scope.

Explore the demonstrations

Seventeen titles, each labelled with provenance, input and the capability it demonstrates.

Open the showcase ↗

Discuss a use case

Bring a real brief — a launch, a localisation wave, a stack of end-cards — and we will cost it honestly.

Enterprise contact ↗

Request a PoC

Three weeks, a defined reference pack, and a scoring rubric agreed before the first generation.

Scope a pilot ↗